MiniTool Online Store

Frequently Asked Questions

• Which payment methods do you support?

  We accept different payment methods on different payment platforms. To be specific:

  At https://videoconvert.minitool.com/, we accept PayPal, MasterCard, VISA, AMEX, DISCOVER. See below:

• What is your shipping method?

  We deliver products electronically. After a successful purchase, we will send you a confirmation email that contains a download link and license key.

• How long will it take to get the download link and license key?

  After a successful purchase, we will send you a confirmation email in a few minutes, which contains a download link and license key.

• Can I get an invoice?

  Yes, you can get an invoice. After the payment is completed, the invoice will be sent to your registered email address in a few minutes.

• Is there a discount to buy your programs?

  We do have a discount for non-profit institutions, like schools, the army, and welfare institutions, as well as the disabled. If you are in a non-profit institution or a disabled person, please send an email to [email protected], which contains the related information of the institution or your situation as well as the exact version of the program you are interested, and then we will show you instructions to getting the discount.

• Can I get a refund if your program can't help me?

  You can refer to our Refund Policy.

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