Windows Server 2022 KB5034129 Crashes Browsers with White Screens

Windows Server 2022 KB5034129 Crashes Browsers with White Screen

Many Issue Reports about Windows Server 2022 KB5034129 Crashes Browsers and Some Apps

The KB5034129 update for Windows Server 2022 is a mandatory Patch Tuesday 2024 update. However, it disrupts the functionality of Microsoft Edge, Chrome, and Firefox. Reports from both enterprises and individuals indicate that these browsers and apps such as Adobe open with a blank window, a concern confirmed by Windows Latest in their tests.

Microsoft introduced the KB5034129 update for Windows 10-based Windows Server 2022 on January 9, incorporating various improvements and bringing fixes for issues affecting InTune or hybrid joined devices. It also addressed a bug causing Microsoft Excel to become unresponsive when attempting to share an Excel sheet as a PDF in Outlook.

Despite being a mandatory update, many companies rushed to install it to resolve Wi-Fi adapter issues. However, users reported that the update resulted in browsers like Microsoft Edge, Google Chrome, and Mozilla Firefox opening with a blank white page.

One user reported high CPU usage and multiple Edge and Windows error reporting processes, leading to disk space filling up on some of their terminal servers. In the case of Chrome, attempts to fix the issue, including updating VMWare Tools and reinstalling Chrome, proved unsuccessful. The only effective solution was to remove the problematic update. According to a Mozilla forums bug post, this issue also affects Firefox.

How to Fix Browser White Screen after Installing KB5034129 in Windows Server 2022

If you want to resolve this issue, you can consider deleting the .exe file from the Registry Editor or using PowerShell. Moreover, you can directly uninstall KB5034129.

Way 1: Delete the .exe file in Registry Editor

Some users found that removing the registry key chrome.exe at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options resolves the problem.

If you delete an important key by mistake, your computer will run into issues. So, you’d better first back up your registry keys in advance.

Way 2: Delete the .exe file using PowerShell

You can open PowerShell and run: reg.exe delete “HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\chrome.exe” /f to delete the .exe file. This can also fix the issue of Windows Server 2022 KB5034129 crashes browsers with a white screen.

Another way you can use is to rename chrome.exe to something like chrome_test.exe without requiring a reboot.

Way 3: Uninstall KB5034129

If your web browser or an app goes into a white screen after installing KB5034129 in Windows Server 2022, this update is the cause. You can uninstall it to solve the issue. Here is a guide on how to uninstall a Windows update: How to Uninstall and Reinstall Updates on Windows PCs?

Other Issues in KB5034129

Additionally, some users reported installation issues with KB5034439 and KB5034129, encountering error code 0x80070643 and problems during the security patch installation, even on newly built Server 2022 VMs.

This issue appears related to a low storage recovery partition. So, you can solve this issue by increasing the partition size or using a PowerShell script, available on the Discord server’s Windows 10 channel, after installing the Safe OS Dynamic Update from the Microsoft Update Catalog. The script applies the Safe OS update and patches installation errors by reconfiguring BitLocker.

Try MiniTool Power Data Recovery to Recover Your Missing Files if Necessary

If your files are missing for some reason, you can consider using MiniTool Power Data Recovery to get your files back.

This data restore tool can help you recover files from computer internal hard drives, external hard drives, SSDs, USB flash drives, SD cards, memory cards, pen drives, and more. You can first try the free edition of this software to scan your drive and check if this tool can find the needed files.

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As long as the lost or deleted files are not overwritten by new data, this software can work to recover them.

Bottom Line

Now, you should know what you can do if Windows Server 2022 KB5034129 crashes browsers with a white screen. We hope these methods can help you solve this annoying issue.