It’s a terrible experience if you can’t hear voice from your laptop when playing music or video on it. No matter how depressed you are, you must want to learn the ways to fix the no sound problem. Taking this into consideration, I’d like to summarize the commonly used ways to troubleshoot the sound problems on your laptop.

Does Windows 10 have no sound? This is a popular problem that has occurred on many people’s computer. Some complained that there is no sound on laptop Windows 10 after system update, while others don’t know that exact cause for the audio issue.

In the following content, I’ll show you in detail how to fix when Windows 10 has no sound.

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No Sound on Laptop Windows 10: Audio Is Not Working

Sometimes, you’ll find there is no sound on computer Windows 10 after you have finished updating the Windows. In this case, you can fix the problem easily by rolling back your audio driver or restoring your PC from a system restore point.

How Do I Fix No Sound on My Computer after Update

Method 1: roll back the audio driver.

  1. Start your PC in safe mode in Windows 10.
  2. Right click on Start button and choose Device Manager.
  3. Expand Sound, video and game controllers.
  4. Right click on the sound card and choose Properties.
  5. Select the Driver tab and click on the Roll Back Driver button.


Method 2: restore PC from a system restore point.

System Restore feature is embedded in Windows, allowing users to cancel the changes that have been made to the system. If it is the Windows Update that causes the sound issue, you can fix it directly by restoring to a previous point when the error didn’t occur.

Please read the How to Restore Windows 10 from an Earlier Restore Point section of this post.

Troubleshoot Windows 10 Has No Sound

Some people reported that their system has no sound due to unknown reasons such as audio services not responding Windows 10. I’m going to offer solutions in this part to help them fix the sound problem. When you find your Windows 10 has no sound, you should check Realtek first to see whether the speaker is muted and whether the settings are correct.

If this doesn’t work, please try the solutions given below.

Solution 1: Run Audio Troubleshooter

  1. Access Troubleshoot sound problems by the way you prefer (the easiest way is to right click on sound icon in taskbar and select Troubleshoot sound problems).
  2. Wait for the problems detecting process to finish.
  3. Corresponding suggestions will be given at the end of problems detecting process.
  4. Now, you need to repair the problems and restart the computer.

Click here if your Windows 10 taskbar is not working.

detecting problems

Solution 2: Resolve Driver Problem

  1. Open Device Manager.
  2. Navigate to Sound, video and game controllers.
  3. Click on the left arrow to expand and then select your sound card.
  4. Right click on the card and choose Update driver.

If this failed, you should click to know how to reinstall audio drivers Windows 10.

Update driver

Solution 3: Fix Default Device Setup Problem

  1. Right click on the sound icon in taskbar and choose Playback devices.
  2. Select the correct device and click on the Set Default button.
  3. Click on the OK button to confirm.

click on the Set Default

Solution 4: Solve Default Sound Format Problem

  1. Right click on the sound icon in taskbar and choose Playback devices.
  2. Right click on the default device and choose Properties.
  3. Shift to Advanced tab.
  4. Choose a proper format under Default Format and then click Test.
  5. If you can hear the sound playback, it means that your selection is right. You should click on the OK button to confirm.

choose a proper format to test

Remember, if you find there is no sound on your laptop Windows 10, you should take actions immediately to fix the problem.

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