In general, you can see your profile picture in Outlook, but sometimes you may find your profile picture is not showing in Outlook. In this case, you can read this post on MiniTool to get some feasible methods.

A high-quality Outlook profile picture leaves a good first impression on people who receive emails and you can customize your profile picture in Outlook. But sometimes due to Outlook settings or other reasons, you may get troubled by the problem of “Outlook profile picture not showing”. If you are facing this issue, you can keep reading to find specific solutions.

How to Fix Outlook Profile Picture Not Showing

Solution 1. Check Outlook Options

When you set it to suppress the display of contact profile pictures in Outlook, the issue “Outlook profile picture not showing” occurs. In this case, you can follow the steps below to change this setting.

Step 1. Open your Outlook and click File in the upper left corner.

Step 2. Go to Options > People (or Contacts in Outlook 2010).

Step 3. Check Show user photographs when available (requires restarting Outlook) and click OK to save.

check Show user photographs when available

Step 4. Restart your Outlook to check whether the matter of “profile picture not showing in Outlook 2016” has been solved.

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Solution 2. Change Group Policy Settings

You can also use the Local Group Policy Editor to disable the option “Do not display photograph”. The specific steps are as follows.

Step 1. Open Local Group Policy Editor using the Windows search box.

Step 2. Under the User Configuration section, expand Administrative Templates and find Microsoft Office 2016 (If you are using Office 15, you need to find Microsoft Office 2013).

Step 3. Expand Microsoft Office 2016 to click Contact Card, and then double-click Do not display photograph.

double-click Do not display photograph

Step 4. Select Disabled and click OK to save your changes.

Step 5. Restart your Outlook to confirm if the trouble of “Outlook profile picture not showing in emails” has been gotten rid of.

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Solution 3. Upload Profile Picture Online

When there is a problem with the Outlook desktop application, it may also cause “Outlook profile picture not showing”. In this case, you can try to sign in to Outlook on the Web, and try to upload your profile picture again.

Step 1. Go to the Outlook online login page and input your account information to log in.

Step 2. Click the profile icon in the upper right corner and click the profile picture again in the pop-up window.

Step 3. Click Change photo and then select the wanted picture to open. Then click Save.

change your profile picture

Step 4. The matter of “profile picture is not showing in Outlook” should be solved.

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Solution 4. Run DISM Scan

Deployment Image Servicing and Management (DISM) is a command-line tool for servicing and preparing Windows images. If you are bothered by “Outlook profile picture not showing”, you can run a DISM scan.

Step 1. Type Command Prompt in the Windows search box and right-click it to select Run as administrator.

Step 2. Type the following commands one by one, and press Enter after each input.

  • DISM /Online /Cleanup-Image /CheckHealth
  • DISM /Online /Cleanup-Image /ScanHealth
  • DISM /Online /Cleanup-Image /RestoreHealth

Step 3. Close the Command Prompt window and restart your PC.

Step 4. Restart your Outlook and make sure the problem has been addressed.

Tips:

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Bottom Line

In a word, this article introduces the ways to address the issue of “Outlook profile picture not showing”, including checking Outlook Options, changing Group Policy Settings, uploading profile picture online, and running a DISM scan. Hope you can find one useful way.

If you have any questions about this post or the topic, you can feel free to leave your comments in the comment area below.

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About The Author

Shirley
Shirley

Position: Columnist

Shirley graduated from English major and is currently an editor of MiniTool Team. She likes browsing and writing IT-related articles, and is committed to becoming a professional IT problem solver. The topic of her articles are generally about data recovery, data backup, and computer disk management, as well as other IT issues. In spare time, she likes watching movies, hiking and fishing.