A Full Guide to Fixing OneDrive Error Code 0x8004ded2

OneDrive Error Code 0x8004ded2

OneDrive is a file hosting service used to store, share, and sync files. According to what inflicted users report, the OneDrive error code 0x8004ded2 occurs when users are trying to add a work or school account from somewhere that does not support OneDrive.

The full error message tells that:

There was a problem connecting to OneDrive

A connection to the service couldn’t be established.

This connection failed error can happen for multiple reasons and first of all, you can check your network connection. If it works well, the following methods will be helpful to fix the OneDrive error 0x8004ded2.

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Fix 1: Remove OneDrive Credentials and Re-Log in to It

When you encountered the error code 0x8004ded2 on OneDrive or have any other issues signing in to OneDrive with credentials, you can try to remove them and re-log in to OneDrive.

Step 1: Type Control Panel in Search and open it.

Step 2: Select Category from the View by: menu and click User Accounts.

Step 3: Click Credential Manager > Windows Credentials.

Step 4: Locate your OneDrive credentials under Generic Credentials and choose to remove them all.

When you have removed all the credentials, you can log in to your OneDrive account again and see if the error code 0x8004ded2 has been removed.

Fix 2: Reset OneDrive

Resetting OneDrive is the most effective way to fix all kinds of OneDrive errors. After the reset, all the settings will be cleared and data can be kept. The way is just as follows.

Step 1: Open the Run dialog box by pressing Win + I and type wsreset.exe to enter it.

After a few seconds, a blank window pops up and then closes automatically. If the OneDrive issue persists, continue with the next move.

Step 2: Copy and paste the next command in the Run box and press Enter.

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

If you see a “Windows cannot find…” message, try this command:

C:\Program Files\Microsoft OneDrive\onedrive.exe /reset

If the error message appears again, execute this one instead:

C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset

Step 3: Type OneDrive in Search and click on it to manually restart OneDrive.

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Fix 3: Uninstall and Reinstall OneDrive

If reset can’t resolve your issue, you can try to uninstall and then reinstall OneDrive to fix the error 0x8004ded2 on OneDrive.

Step 1: Open Settings by pressing Win + I and click Apps.

Step 2: In the Apps & features tab, scroll down from the right panel to locate Microsoft OneDrive and click Uninstall > Uninstall.

After that, please re-download and install OneDrive from the official source.

Wrapping It Up:

How to get rid of the OneDrive error code 0x8004ded2? The above methods can resolve this issue and every one of them has been listed with specific steps. Hope this article can resolve your issue.