Printers are indispensable in daily life, especially in offices and schools. But they are also prone to issues. One of these issues is Windows cannot connect to the printer (error code: 0x00000775). What causes this problem? How to fix it? You can find solutions from this MiniTool post.

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What Is Printer Error 0x00000775

When you try to connect a computer to a printer, you may find the operation failed with 0x00000775 error. The Windows cannot connect to the printer error can be caused by several reasons, such as misconfiguration of the printer settings, outdated printer driver, Windows security settings, and so on.

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You can keep reading to find several utilized methods to fix the printer error 0x00000775.

How to Fix the Printer Error 0x00000775

Method 1: Check the Printer

First of all, when you receive the error message, you need to check the information and status of the printer. You need to check the printer information to see whether it is compatible with the computer. If yes, you can check if the printer’s cables connect right. 

If using a network printer, please make sure that your computer and the printer are sharing the same network.  

Method 2: Perform the Printer Troubleshooter

You can fix different errors with different troubleshooters provided by Microsoft. Therefore, you can also perform the printer troubleshooter to try to fix the error.

Step 1: Press Win + I to open the Settings window.

Step 2: Choose Update & Security and shift to the Troubleshoot tab.

Step 3: Click on the Additional troubleshooters choice.

Step 4: Select Printer and click Run the troubleshooter.

perform the printer troubleshooter

Step 5: Your computer will detect and fix issues automatically.

When the process is completed, you can restart your computer and try to connect the printer again.

Method 3: Update Printer’s Drive

Step 1: Press Win + X to open the WinX menu and select Device Manager from it.

Step 2: Find and expand Print queues.

Step 3: Right-click on the printer you want to connect.

Step 4: Select Update driver from the context menu.

select a printer driver to update

Step 5: Choose Search automatically for drivers from the popup window.

Step 6: Your computer can search and download the latest driver. Then you can try to reconnect.

You can choose Uninstall device from the context menu as well. When the driver is uninstalled successfully, you can restart your computer and reconnect the printer. The printer driver will install automatically.

Method 4: Restart the Print Spooler Service

The Print Spooler service helps your Windows operating system to recognize the connected printers. If the Print Spooler service is disabled, your computer will fail to connect to any printer. You can check and restart the Print Spooler service with the following steps.

Step 1: Press Win + R to open the Run window.

Step 2: Type services.msc into the text box and hit Enter.

Step 3: Scroll down to find and left-click on the Print Spooler service.

Step 4: Click on Restart on the left side pane.

restart the Print Spooler

Then, try to reconnect the printer to your computer.

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Method 5: Run Local Group Policy Editor

Step 1: Press Win + R to open the Run window.

Step 2: Type gpedit.msc into the text box and hit Enter to open the Local Group Policy Editor.

Step 3: Navigate to Computer Configuration > Administrative Templates > Printers.

Step 4: Find and double-click on the Limits print driver installation to Administrators.

find Limits print driver installation to Administrators

Step 5: Select Disable in the popup window.

Step 6: Click Apply and then click OK to save the change.

disable the policy

Then, you can restart your computer to fully apply the change and try to connect the printer again.

Bottom Line

You may encounter various printer errors when you using the printer. To fix the printer error 0x00000775: Windows cannot connect to the printer, you can try the methods mentioned above.

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