Resolved! How to Fix the Amazon Photos Not Backing Up Issue?

Amazon Photos Not Backing Up?

In the Amazon forum, we find that some users have the same question when they use Amazon Photos – Amazon Photos Windows 10 desktop app has stopped uploading files.

I have been running the Windows app for a long time.  For the last 2-3 days, the app is not noticing that I have new and changed files - it always says backup complete - even if I force a "scan & upload now."  I have a good internet connection, plenty of storage remaining on my amazon cloud plahn, etc.

https://amazonforum.my.site.com/s/question/0D54P00008ToDIuSAN/amazon-photos-windows-10-desktop-app-has-stopped-uploading-files

As usual, when you find Amazon Photos stopped backing up, you need to check if the Internet connection works well first. Most backup failure is caused by the poor Internet.

Besides, you can choose to restart the app or the browser if you are using a different platform.

Any Other Alternative?

Apart from using Amazon Photos for photo backup, you can also change to another backup program – MiniTool. You don’t need to rely on Internet and higher security can be ensured with MiniTool ShadowMaker. You can use this program to perform a NAS backup, local backup, or remote backup.

Related article: 3 Types of Backup: Full, Incremental, Differential

More features and functions are available for you! go and come to try it!

MiniTool ShadowMaker TrialClick to Download100%Clean & Safe

The pop-up notifications for the backup failure are different but the following methods are available for you to try.

Fix Amazon Photos Not Backing Up

Fix 1: Enable Auto-Save

You can check if the Auto-Save feature has been enabled in your Android device. Please follow the next steps and go to check.

Step 1: Open the Amazon Photos app and log into your Amazon account.

Step 2: Press the More option from the bottom right corner and choose Settings and then Auto-Save.

Fix 2: View Available Storage Space

Check if the Amazon Photos has enough storage space. You need to clear the app or browser cache regularly or delete some photos saved in your device.

To clear browser cache, you can refer to this article: How to Clear Cache for One Site Chrome, Firefox, Edge, Safari.

To clear the app cache on Android devices, you can long-press the app and choose App Info to go to Storage and cache where you can find the option to clear cache and storage.

To delete some photos in your Amazon Photos, you can open the Amazon Photos app, long-press the photo you want to delete, and tap on the Trash icon. Then you can follow the on-screen instructions to finish the process.

Fix 3: Uninstall and Reinstall the App

The last resort to fix “Amazon Photos not backing up” is to uninstall and then reinstall the Amazon Photos app. In this way, you can make sure the latest installed Amazon Photos app has been updated.

Bottom Line:

This article may have helped resolve the Amazon Photos not backing up issue. Just follow the above methods and you will find that is not a tough issue. hope this article can be useful for you.